Shipping policy

Every clubebitda.com product is printed to order just for you. That means your mug, tee, or candle doesn't exist until you buy it, so each order goes through two steps: production, then shipping.

Where we ship

We currently ship to addresses in the United States only. We can't accept orders shipping to addresses outside the US at this time.

Shipping costs

Free standard US shipping on orders of $35 or more.
Orders under $35 pay a flat shipping rate, which is shown at checkout before you pay. Rates vary by product.

Digital gift cards are delivered by email and don't require shipping.

How long it takes

Production (printing, quality check, packing): 2–5 business days
Transit (standard US shipping): 3–4 business days after production
Total, from order to doorstep: about 5–9 business days

Business days are Monday through Friday, excluding US holidays. Production time starts the business day after you place your order.

These are estimates, not guarantees. During busy periods, especially November and December, production and carrier times can run longer. Unlike most quarterly projections, we try to keep these estimates honest.

Holiday orders

If you're buying gifts for the December holidays, we recommend ordering by early December for the best chance of delivery by December 25. We'll post specific order-by dates on our site once they're confirmed for the season.

Multiple packages

Some items, such as mugs, hats, and stickers, are packed and shipped on their own. If your order contains several items, they may arrive in separate packages on different days. You won't pay extra for this beyond the shipping shown at checkout.

Order tracking

Once your order ships, you'll receive an email with a tracking number. If you don't see it, check your spam or promotions folder, or email us at support@clubebitda.com.

Delayed or lost packages

If your order hasn't arrived within 5 business days after the estimated delivery date, please email us at support@clubebitda.com with your order number and we'll look into it.

If tracking shows your package as delivered but you haven't received it, please first check around your property, with neighbors or housemates, and with your building's mailroom or front desk. If it still can't be found, email us within 30 days of the delivery date and we'll help you file a claim with the carrier and work toward a replacement. See our Refund Policy for details.

Address accuracy

Please double-check your shipping address at checkout. We ship to the address you provide, and we can't be responsible for orders delivered to, or returned from, an incorrect or incomplete address entered at checkout. If a package is returned to us because of an address error, we can reship it once you confirm the correct address, but reshipping costs will be your responsibility.

If you spot a mistake in your address, email us right away. We can update it only if your order hasn't gone into production yet.